Streamline the Customer Experience
Everyday digital platforms such as banking apps, ride-share services and streaming platforms have reshaped expectations around convenience, transparency and self-service. Bookings for your organisation’s venues and facilities should be no different. Manual processing and double data entry delivers a poor customer experience for both your staff and the customer. Increase utilisation and revenue by making the online process for making and managing bookings, events, registration and ticketing, and appointments across all of your organisation’s bookable venues, facilities and items an excellent customer experience with Attekus Bookable.
01
Single enterprise solution for all bookings and events
Consolidate bookings for all of your organisation’s venues, facilities and bookable items onto a single enterprise solution. The customer has a single point of interaction with your organisation for all booking and event related processes, reducing errors and confusion and enhancing the customer experience.
02
Remove paper or online forms and manual data entry
No more paper or online forms resulting in manual data entry into back-office systems or Outlook calendars. Put the power for making bookings in the hands of the customer through a simple three (3) step process but within the controls and rules set by your organisation ensuring all bookings meet your unique requirements.
03
Automate communications
Let Attekus Bookable take care of keeping your customers up-to-date with the progress of their booking and event registration. Attekus Bookable automates communications through email and SMS channels throughout the lifecycle of a booking and event registration.
04
Customer self-service
Allow your customers to manage and maintain all their bookings and events through online self service capability. From adding or updating dates, times or additional items to a booking, different events (ticketed or not), making payments or cancelling a future booking or event, Attekus Bookable’s online self-service allows your organisation’s customers to manage their bookings 24/7.
Customers demand an excellent customer experience, Attekus Bookable provides this through simple, online services for making and managing a booking allowing your organisation to easily review and process these bookings and events leaving time to value-add to the overall customer experience.
Related case studies
Bookable: What’s New, What’s Next
Attekus has been named the 2025 High-Growth Business of the Year at the 20th annual Lord Mayor’s Business Awards in Brisbane.
Bundaberg Regional Council
Read how Bundaberg Regional Council replaced outdated calendars and a clunky booking system with one purpose-built solution, giving staff full visibility, customers simple self-service, and the confidence to scale without adding headcount.
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