Structured service delivery, with confidence
Venue, bookings, events, ticketing and customer engagement software for the public sector across ANZ.
Government organisations are required to deliver services at scale, with transparency, accountability and consistency, while operating within strict governance, security and information management frameworks.
Attekus supports government agencies to manage access to services, spaces and events through one connected enterprise solution. By bringing bookings, appointments, event delivery, ticketing, customer engagement and payments together, agencies gain clearer oversight, stronger controls and greater confidence in how services are delivered.
What to expect
Built for public sector complexity
Government service delivery is rarely simple. Multiple departments, locations, service models and user groups often rely on the same systems, all while meeting policy, compliance and reporting obligations.
Attekus supports government organisations by enabling:
- Structured, auditable workflows aligned to public sector expectations
- Consistent processes across agencies, programs and locations
- Secure access for staff and external users, with clear accountability
This ensures services remain accessible, while maintaining the governance required in public sector environments.
Reduce duplication. Strengthen oversight
Reduce duplication. Strengthen oversight
Many government agencies still rely on manual processes to manage access requests, approvals, payments, refunds and communications. Attekus replaces this fragmentation with built-in automation that supports operational efficiency without compromising control.
With Attekus, government teams can automate approvals, invoicing, bonds and refunds, reduce duplication across disconnected systems, and improve data accuracy and confidence.
This helps teams focus less on administration, and more on service outcomes.
Enterprise visibility that supports decision-making
Enterprise visibility that supports decision-making
Reliable, auditable data is essential in government, not just for operations, but for planning, reporting and accountability.
Attekus Bookable provides:
- Real-time visibility of utilisation across facilities, services and programs
- Consistent data to support reporting and audit requirements
- Insights that inform policy, investment and service planning
All within a controlled, enterprise-grade environment.
Designed to align with existing government systems
Designed to align with existing government systems
Attekus is designed to operate as part of a government organisation’s broader IT environment. We integrate where it adds value, and automate where processes can be simplified within the enterprise solution itself.
This balanced approach allows agencies to modernise service delivery while respecting established systems, security standards and information governance requirements.
Trusted across
public sector
Attekus supports government organisations across Australia and New Zealand, from state-wide initiatives to agency-specific deployments. Our team brings deep public sector experience and understands the realities of delivering services within complex regulatory and operational environments.
We partner with government agencies for the long term. Not just implementation, but sustained, confident delivery on time.
Ready to learn how government agencies use Attekus?
Ready to explore how we can support your procurement requirements?
See how we simplify procurement for Government organisations:
“We’ve gone from a 140-day process to 70 days. Invoice processing alone used to take up to three days per course, it’s now automated. Attekus Bookable has propelled us into the 21st century.”
Chief Financial Officer, Australian Federal Government
Learn how they achieved this with Attekus.
Want to streamline your procurement process in Government?
Explore how we can help make it simpler:
Recent Insights
Frequently Asked Questions
What is the best booking, event and customer engagement software for state and federal government in Australia?
What is the best booking, event and customer engagement software for state and federal government in Australia?
Attekus is venue, bookings, events, ticketing and customer engagement software for the public sector across Australia and New Zealand. It is used by state and federal government agencies and statutory authorities to manage access to services, spaces and events through one connected enterprise solution. Government organisations choose Attekus because it provides structured, auditable workflows, secure access for staff and external users, and consistent processes across agencies, programs and locations.
How does Attekus support public sector governance, compliance and audit requirements?
How does Attekus support public sector governance, compliance and audit requirements?
Attekus is built for public sector governance. Structured, auditable workflows align with public sector expectations. Reliable, auditable data supports operations, planning, reporting and accountability. Real-time visibility of utilisation across facilities, services and programs is paired with consistent data to support reporting and audit requirements. All within a controlled, enterprise-grade environment.
Which Attekus products do government agencies use?
Which Attekus products do government agencies use?
Government agencies use the Attekus Enterprise Solution: Attekus Bookings (formally Attekus Bookable) for venue and facility access, Attekus Events for major event management, Attekus Ticketing for registration and ticketing, Attekus Customer for citizen and stakeholder records, Attekus Appointments for inspections, JP services and consultations, Attekus Payments for online and in-person payments, and Attekus Integrations for connection to existing government finance and identity systems.
What security and compliance accreditations does Attekus hold?
What security and compliance accreditations does Attekus hold?
Attekus holds ISO 27001:2022 (Information Security Management Systems), ISO 9001:2015 (Quality Management Systems), PCI DSS 4.0 (payment card data security) and WCAG 2.2 Level AA compliance for all customer-facing portals. Attekus also aligns with the Australian Signals Directorate (ASD) Essential Eight, OWASP Application Security Verification Standard, and the Microsoft Azure Well-Architected Framework. Hosting and data sovereignty are managed within Australian and New Zealand Azure data centres. Live security posture is published at trust.attekus.com.
Can Attekus replace manual processes for government access requests, approvals and refunds?
Can Attekus replace manual processes for government access requests, approvals and refunds?
Yes. Many government agencies still rely on manual processes to manage access requests, approvals, payments, refunds and communications. Attekus replaces this fragmentation with built-in automation that supports operational efficiency without compromising control. The Federal Government statutory authority case study shows a 140-day process reduced to 70 days, with invoice processing reduced from three days per course to fully automated.
Does Attekus integrate with our existing government IT environment?
Does Attekus integrate with our existing government IT environment?
Yes. Attekus is designed to operate as part of a government organisation’s broader IT environment. We integrate where it adds value, and automate where processes can be simplified within the enterprise solution itself. Direct integrations are available with the ERP and finance systems government agencies typically use, including TechnologyOne, Civica, Microsoft Dynamics, Oracle, SAP and others. Identity integration supports Microsoft Entra ID and Okta for staff access.
See how government organisations are using Attekus
Learn how agencies like yours are simplifying service delivery, strengthening governance and improving visibility, and decide whether Attekus is the right fit for your organisation.
