Simplifying the Booking Process
Put the power of making bookings in the hands of your customers but ensure that your organisation still has control over the booking process. A simple three (3) step process will allow your customers to search for venues, refine their requirements and submit and/or pay for their bookings. One simple process for all of your venue and facility bookings.
01
Search across all venues and facilities
Let your customers search across all of your organisation’s venues and facilities and filter results by date, type of venue, supported activity or venue attributes. Map these results and provide additional details like contact details, hours of operation, photos and associated documents. All this information at their fingertips.
02
See if its available
Provide high-level availability across each venue with drill down to detailed availability to each bookable space in daily, weekly and monthly view.
03
Ensure the correct pricing, take payments now or later
Automate hire fees, bonds and any additional costs based on configurable pricing options to ensure that the customer get the right price, first time. Take payment at the time of booking or get Attekus Bookable to automatically issue invoices based on multiple payment trigger points.
04
Automate communications
Let Attekus Bookable take care of keeping your customers up-to-date with the progress of their booking. Attekus Bookable automates communications through email and SMS channels throughout the lifecycle of a booking.
05
Customer self-service
Allow your customers to manage and maintain all their bookings through online self service capability. From adding or updating dates, times or additional items to a booking, making payments or cancelling a future booking, Attekus Bookable’s online self-service allows your organisation’s customers to manage their bookings 24/7.
Put the power for making bookings in the hands of your customers but still within the control of your organisation. Attekus Bookable’s online booking process delivers simplicity for your customers, efficiency for your staff and benefits across the board.
Related case studies
Mosman Council
Read how Mosman Council transformed a highly manual venue hire process into a streamlined, self-service experience.
Hornsby Shire Council
Read about how Horsnby Shire Council in the northern suburbs of Sydney removed manual processes and improved the customer experience with Attekus Bookable.
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