Deeply integrated enterprise solution
Most SaaS solutions provide little or no integration with organisations’ corporate systems and services or are costly to setup and maintain.
This typically results in additional manual effort from internal staff, outdated data and multiple sources of truth. Attekus Bookable becomes part of your organisation’s IT ecosystem to deliver a deeply integrated solution, driving not just an improved customer experience but improvements in internal processes and efficiencies.
01
See if its available
Let your customers search across all your organisation’s venues and facilities and filter results by date, type of venue, supported activity or venue attributes. Map these results and provide additional details like contact details, hours of operation, photos and associated documents. All this information at their fingertips.
02
Finance systems and general ledger
Capture payments directly into your organisation’s bank through integration with your payment gateway. No payments are stored in our bank, no percentage of the transaction is taken, all payments come directly to your organisation, in full. Leverage this integration to simplify refunds for credit card payments, directly back the customers credit card.
03
Payments and automation
Automate hire fees, bonds and any additional costs based on configurable pricing options to ensure that the customer get the right price, first time. Take payment at the time of booking or get Attekus Bookable to automatically issue invoices based on multiple payment trigger points.
04
Remote access and keyless entry
Let Attekus Bookable take care of keeping your customers up-to-date with the progress of their booking. Attekus Bookable automates communications through email and SMS channels throughout the lifecycle of a booking.
05
Secure access and identify management
Simplify internal staff onboarding and access through Attekus Bookable’s integration with your organisation’s Azure Active Directory (Azure AD).
06
Customer self-service with Azure AD and single sign-on
Provide multi-factor authentication for registered users as well as integration with 3rd party identify management solutions to deliver secure and scalable solutions for your organisation’s customers and stakeholders.
In conclusion, a deeply integrated booking solution drives internal efficiencies through removing manual processing and double handling of data.
Related case studies
Broken Hill City Council
Read how Broken Hill City Council transformed Civic Centre bookings with Attekus, improving efficiency, streamlining complex event management and giving customers a better self-service experience.
Streamline the customer experience
Customers expect an excellent online experience. Through removing online forms and manual processes, both Councils customers and staff can reap the rewards of a managed, streamlined end-to-end booking process.
Ready to make time work for everyone?
Attekus Appointments takes the stress out of scheduling – protecting staff time, reducing no-shows, and making it easier for your community to connect when it matters most.
